Line 01 / Fleets of 2 to 20 trucks
A fleet dispatcher that reports every truck on its own line
You already run payroll, fuel cards, IFTA for every unit and a P&L that has to work truck by truck. Hand us the load desk. We book against each truck's numbers, at 4% of gross per truck, and send you a report that shows which truck earns and which one needs better lanes.
Line 02 / Quick answers
Small fleet dispatch service: the questions owners ask first
Fleet owners don't need a pitch about load boards. They need to know how outsourced truck dispatch fits around their drivers, their cards and their books. These are the questions we hear on the first call, answered the way we answer them on the phone.
Why fleets outsource the desk
An in-house dispatcher is a salary, benefits, a desk, software and a sick day nobody covers. One person also sleeps, which is when a reefer gets stuck at a receiver. An outsourced desk costs nothing in a week a truck sits, and the fee rises and falls with the freight instead of sitting on the payroll.
More on the fee itself: our dispatch fees.
Do you send per-truck reports?
Yes. Every week you get one report per truck and one fleet summary: loads, loaded and empty miles, gross, rate per mile, detention collected and the dispatch fee. The per-truck view is the point. A fleet total can look fine while one truck quietly loses money.
Can you work with my fleet fuel cards?
Your fuel cards stay with you; we never hold them or the PINs. Tell us which network your cards use and any discount stops, and we plan fuel stops and lanes around them. Fuel bought on the card still shows on your statement for IFTA and your books.
Can I keep one truck on my own dispatch?
Yes. Some owners keep a dedicated customer or a favorite lane for themselves and give us the rest. You pay the fee only on loads we book. If two or more trucks are with us, those trucks get the 4% fleet rate.
How do you handle driver home time across a fleet?
You give us each driver's home base and home-time rules, and we plan backward from them: the last load of the week has to land the driver near home. When two drivers want the same weekend, we tell you early instead of finding out on Friday.
How many trucks can one dispatcher handle?
It depends on the freight. Long-haul van loads take fewer calls per truck than short regional or flatbed work with tarps and appointments. We size the desk to the freight and the number of trucks, and dispatchers are available nights and weekends, so a 2 a.m. detention problem still gets a phone call.
Do you talk to my drivers directly?
If you want us to. Most fleets have us handle check calls, appointment changes and broker questions with the driver, while load offers go to the owner or a manager for the yes or no. Some owners want every call to go through them. Either way works.
Who confirms the loads, me or my drivers?
You decide. Every load is offered before it is booked, and the rate confirmation goes to whoever you name: you, a manager, or the driver for their own truck. Declining costs nothing. No load is booked in your company's name without that yes.
Is the fleet rate per truck or for the whole fleet?
4% of gross on each load each truck hauls, for fleets of two or more trucks, as a limited-time rate. A truck that sits for a week costs nothing that week. A new authority under 6 months, a 26 ft box truck or a hotshot is billed at 7%.
Can you dispatch mixed equipment?
Yes. A fleet with dry vans, a reefer and a flatbed is common, and each truck is planned on its own freight. The one limit: box trucks must be 26 ft or longer. We don't dispatch shorter boxes, cargo vans or sprinters.
Do you run payroll or settlements for my drivers?
No. Driver pay stays with you or your payroll provider. What we give you is the per-truck load data that payroll needs: miles, loads and gross by truck and by week. Our guide to trucking payroll software covers the tools that take it from there.
Line 03 / Per-truck P&L
Three trucks, one fleet, three different businesses
A fleet that grosses well can still carry a truck that loses money every month. It hides in the totals. Put your own numbers into these three made-up trucks: the receipt flags the one with the lowest net per mile, which is where a dispatcher should spend the first hour of every week.
EXAMPLE MONTH
EXAMPLE MONTH
EXAMPLE MONTH
Truck 102 nets $0.05 a mile, the lowest of the three. That is the truck whose lanes we look at first.
Made-up trucks and numbers. Fuel, driver pay and fixed costs are yours to change; the fee is 4% of each truck's gross.
How we work on a weak truck
- + Check where it empties. If the truck keeps finishing in a market with few outbound loads, we plan the week so it ends somewhere with freight going home.
- + Count the empty miles. Deadhead that looks small per load adds up across a month. We price it into every offer and show it on the report.
- + Test a second lane. One driver's favorite lane may pay less than it used to. We put a better-paying option in front of you and let you decide.
- + Look for repeat freight. A broker or shipper who loads the same lane every week can steady a truck that has been living on one-off spot loads.
What usually sits behind the weak truck: a home base in a market with few outbound loads, a driver who prefers one lane, or more deadhead than anyone noticed. None of those show up on a fleet total. All of them show up in net per mile, which is why our reports lead with it.
If you don't have a profit and loss statement per truck yet, our guide to the profit and loss statement for a trucking company shows the layout, and the expense tracker gets the costs into the right columns.
Line 04 / Fleet reports
What lands in your inbox every Monday
- Per-truck sheet. Every load with date, lane, broker, loaded miles, empty miles, gross, rate per mile and the fee.
- Fleet summary. Gross, miles and average rate across all trucks, with each truck ranked by net per mile once you share your cost per mile.
- Accessorials. Detention, layover, TONU and lumper reimbursements claimed and collected, by load.
- Paperwork status. Which loads have a signed BOL or POD sent to you or your factor, and which are still waiting on the driver.
- Next week's plan. Where each truck is expected to empty, home time booked, and the lanes we are working.
The reports are written to be forwarded as they are: to a bookkeeper, a payroll provider, or a partner in the business who wants to see the numbers. If a number on a report doesn't match a rate confirmation, tell us and we fix the report, not argue about it.
Your back office stays yours
We don't run payroll, file IFTA or keep your books. The reports are built so the people who do can work from them: miles by truck for IFTA, gross by driver for settlements, and accessorials split out for your bookkeeper. If you are choosing payroll tools, see trucking payroll software.
Cash flow across several trucks
Five trucks on 30-day broker terms can mean a five-figure gap every month. Some fleets close it with a line of credit, some with factoring. If you want a factoring quote, read factoring for trucking fleets first; our partner is RTS and we may be paid for referrals.
The first 30 days with a fleet
Week one is setup: each truck's equipment and limits, each driver's home base and rules, your brokers and any you won't work with, and carrier packets sent. Weeks two to four, every truck runs on our desk, and the reports start showing net per mile by unit. By the end of the month you can see which trucks earn and which need a different plan, with real loads behind the numbers.
The one thing that never changes
Every load is offered before it books. The rate confirmation goes to you, your manager or the driver you name, and they confirm or decline. You stay the carrier; we stay the desk.
Send us the fleet. Get back one receipt per truck.
Tell us how many trucks, what they haul and where they run. A dispatcher calls you back with a plan for each unit and the 4% fleet rate in writing.
No setup fee. No contract. Cancel with 30 days notice.