Line 01 / Frequently asked
Straight answers to the questions carriers ask first
Short answers here, the full math on the linked page. Can't find yours? Call the desk or send a message from the contact page.
Pricing
How much does dispatch cost?
5% of gross for one truck with authority older than 6 months. 7% for a new MC under 6 months, 26 ft box trucks and hotshots. 4% per truck for 2 or more trucks, a limited-time fleet rate.
Is there a setup fee, minimum or contract?
No setup fee and no monthly minimum. It is month-to-month: cancel with 30 days notice.
Do I pay in a week I don't haul?
No. The fee is a percentage of loads you haul, so a week off costs nothing in dispatch.
Is the fee on gross or net?
Gross load revenue: linehaul plus fuel surcharge and accessorials the broker pays on that load.
Paying the dispatcher
When is the fee invoiced?
We invoice weekly, for loads delivered that week, listing every load with its gross and fee. Nothing is charged up front.
Does the broker pay you?
No. Brokers pay you or your factoring company. We bill our fee to you separately.
Should I ever pay a dispatcher up front?
No. A fee before any load moves is a red flag. Pay only on loads hauled.
Can my factoring company pay the fee?
Some factors will pay a dispatcher from your advances if you authorize it. Either way works with us.
How dispatch works
Do I have to take the loads you find?
No. Every load is offered to you first, the rate confirmation goes straight to you, and you confirm or decline. Declining costs nothing.
How fast can I start?
Usually within a few days. Most of the time goes into carrier packets with brokers.
Do you work with new authorities?
Yes, at 7% until the MC is 6 months old, starting with brokers who accept new carriers.
Do you dispatch fleets?
Yes. Two or more trucks pay 4% per truck (limited time), with a report for every truck.
Equipment
Which equipment do you dispatch?
26 ft box trucks, hotshots, dry vans, reefers, flatbeds, step decks, power only, car haulers, dump trucks, oversize and hazmat or tanker.
Do you dispatch cargo vans, sprinters or small box trucks?
No. Box trucks must be 26 ft or longer. No cargo vans and no sprinter vans.
Do you dispatch non-CDL trucks?
Yes: non-CDL 26 ft box trucks and non-CDL hotshot rigs, matched to loads your rig and license allow.
Factoring
Do I need factoring to use your dispatch?
No. Dispatch works with any factoring company or none.
Who is your factoring partner?
RTS. If you request a quote, they contact you. We may be paid for referrals; it doesn't change your rate.
How do I get a factoring quote?
Three short steps: monthly volume, your MC, and your contact details.
Paperwork and taxes
What documents do you need?
MC and DOT numbers, a W-9, a certificate of insurance, a signed dispatch agreement, and your notice of assignment if you factor.
Do you file IFTA or taxes for me?
No. We are not a tax preparer or IFTA filing service. Our weekly reports give you clean miles and gross to file with.
Do CDL owner-operators need a drug testing program?
Yes, under 49 CFR Part 382 an owner-operator with a CDL must be in a random testing pool, usually a consortium. Non-CDL trucks are not covered.
Ready to see your fee on your own truck?
Send my application